Last updated: August 3, 2026
Napoleon respects your privacy. This policy explains how we collect, use, and protect information submitted through napoleonbuildingus.com.
We may collect name, email, phone, company, city/market, inquiry type, and project notes when you complete a feedback form. Server logs may also record technical data such as browser type and pages visited.
We use inquiry data to respond to requests, introduce local dealers, improve website content, and maintain security. We do not sell personal information.
We may share relevant inquiry details with authorized Napoleon dealers or service partners solely to fulfill your request. We may also disclose information when required by law.
We retain inquiry records as needed for customer support and legal compliance, then delete or anonymize them according to internal schedules. We apply reasonable administrative and technical safeguards.
You may request access, correction, or deletion of personal information by emailing [email protected]. Marketing preferences can be updated through the same contact.
We may revise this policy periodically. The “Last updated” date reflects the latest version posted on this site.